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Update on boil water advisory for the Town of Collingwood

Dec 13, 2025
COLLINGWOOD – The Boil Water Advisory issued for the Town of Collingwood on Dec. 12, has been amended today by the Simcoe Muskoka District Health Unit. The advisory was originally issued broadly on a precautionary basis while the integrity and safety of the municipal water system were confirmed. Following further investigation of the watermain break located near Hume Street and Pretty River Parkway, it was determined that the impact is limited to specific areas of the community and does not affect the entire Town. Only residences and businesses within the impacted areas mainly in the eastern and southern parts of the Town (shown in the linked map), including Hwy 26 East and surrounding areas east of the Pretty River and properties between Poplar Side Road and Tracey Lane/Findlay Drive, remain under a Boil Water Advisory; all other areas are no longer under an advisory.

COLLINGWOOD – The Boil Water Advisory issued for the Town of Collingwood on Dec. 12, has been amended today by the Simcoe Muskoka District Health Unit. The advisory was originally issued broadly on a precautionary basis while the integrity and safety of the municipal water system were confirmed. Following further investigation of the watermain break located near Hume Street and Pretty River Parkway, it was determined that the impact is limited to specific areas of the community and does not affect the entire Town. Only residences and businesses within the impacted areas mainly in the eastern and southern parts of the Town (shown in the linked map), including Hwy 26 East and surrounding areas east of the Pretty River and properties between Poplar Side Road and Tracey Lane/Findlay Drive, remain under a Boil Water Advisory; all other areas are no longer under an advisory.

For those located in other areas of Town not highlighted, they should take the following steps before using their water:

  • Run all cold faucets for a minimum of five minutes. If the water does not run clear after five minutes, contact the Town of Collingwood at 705-445-1030.
  • Run drinking water fountains for a minimum of five minutes.
  • Large-volume users (for example, restaurants) may need to run cold water taps for a longer period of time on first use to ensure the water is not cloudy.

A list of affected streets and map is available on the Town of Collingwood’s website.  

For residents and businesses within the impacted area under the advisory, drinking water directly from the tap is not safe at this time and can result in illness. Residents are advised to boil their water before use or, as an alternative, use bottled water or commercially treated water from an approved source. Restaurants, bars and other food service in the impacted area (excluding facilities that sell pre-packaged food) must remain closed for the duration of the advisory. For more information on safe drinking water during an advisory visit smdhu.org/BoilWater.

For more information, visit smdhu.org.

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