Contacting us during COVID-19
PLEASE READ BEFORE YOU CALL: Our Health Connection phone line is experiencing a very high call volume which is impacting our response time and unfortunately your call may be disconnected. Due to our limited capacity we cannot guarantee a response to voicemails or emails. For the most up to date information see our COVID-19 webpages. If you have a health concern call your health care provider or Telehealth 1-866-797-0000.
If you experiencing COVID-19 symptoms please take the online self-assessment tool and follow those instructions.
Do you have a question about your health or the health of your family? Call or click to connect with a nurse or public health inspector.
Health Connection is staffed by nurses and public health inspectors who can help you get the information and advice you need, and connect you with community programs and services.
We can answer your questions about:
- immunizations
- parenting
- breastfeeding and child nutrition
- common illnesses and infections
- well water testing, and more.
We can connect you with:
- prenatal classes and parenting programs
- quit smoking workshops
- immunization clinics
- sexual health clinics
- inspectors for safe food and water, and more.
How to connect with us
Call us 705-721-7520 or 1-877-721-7520. Due to COVID-19, our hours have been extended:
- Monday through Friday 8:30 a.m. to 4:30 p.m.
Send an email to Health Connection using our online form. Please note that at this time our response times are impacted by the demands of the COVID -19 pandemic and our response times are longer than usual. Please only submit your inquiry once. Please note we will not reply if threatening, profane, hateful or hurtful language is used or references to conspiracy theories, pseudo science and disinformation are made. Thank you for your patience.
Language interpreters available
If English is not your first language, we have a telephone interpretation service in more than 200 languages. Call us to speak with a nurse or public health professional in the language you prefer.
