Contacting us during COVID-19
PLEASE NOTE: We are experiencing higher call volumes and our response times are longer than usual. You may not be able to speak to an agent and your call may disconnect. If you have left a voicemail message or sent us an email you can expect a response in 5 to 7 business days. If you have an immediate health concern please call your health care provider or Telehealth 1 866-797-0000. Please continue to check our website for any COVID-19 updates including information on proof of vaccination. Thank you for your patience.
If you experiencing COVID-19 symptoms please take the online self-assessment tool and follow those instructions.
Do you have a question about your health or the health of your family? Call or click to connect with a nurse or public health inspector.
Health Connection is staffed by nurses and public health inspectors who can help you get the information and advice you need, and connect you with community programs and services.
We can answer your questions about:
- immunizations
- parenting
- breastfeeding and child nutrition
- common illnesses and infections
- well water testing, and more.
We can connect you with:
- prenatal classes and parenting programs
- quit smoking workshops
- immunization clinics
- sexual health clinics
- inspectors for safe food and water, and more.
How to connect with us
Call us 705-721-7520 or 1-877-721-7520. Due to COVID-19, our hours have been extended:
- Monday through Friday 8:30 a.m. to 4:30 p.m.
Send an email to Health Connection using our online form. Please note that at this time our response times are impacted by the demands of the COVID -19 pandemic and our response times are longer than usual. Please only submit your inquiry once. Please note we will not reply if threatening, profane, hateful or hurtful language is used or references to conspiracy theories, pseudo science and disinformation are made. Thank you for your patience.
Language interpreters available
If English is not your first language, we have a telephone interpretation service in more than 200 languages. Call us to speak with a nurse or public health professional in the language you prefer.
