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About Us

Accessibility

Our Commitment 

The Simcoe Muskoka District Health Unit is committed to providing programs and services that meet the needs of everyone in our community. We will deliver on this commitment in a manner that respects the principles of dignity, independence, integration and equal opportunity for all our clients.

Whenever possible, we will ensure that persons of all abilities benefit from the same services. This means services will be offered in the same place, at the same time, and in a similar way. There may be exceptions, however, when an alternative approach is required to create equal opportunity.

For more information, read our Accessible Client Service policy.

The policy outlines rights and obligations as they relate to:

  • Provision of services to persons with disabilities.
  • Use of assistive devices by persons with disabilities.
  • Use of service animals by persons with disabilities.
  • Use of support persons by persons with disabilities.
  • Notice of temporary disruptions in services and facilities.
  • Training.
  • Client feedback regarding the provision of services to persons with disabilities.
  • Notice of availability and format of documents and meetings.

This policy is intended to meet the requirements of the Accessibility for Ontarians with Disabilities Act, 2005 and all related standards and regulations introduced under this legislation.

Documents and health status information and data will be provided to clients in an alternative format that will meet the needs of the client in a timely fashion as negotiated with the client.

How to submit feedback or request information in other formats

We look forward to connecting. Here are the best ways to reach us.

By Phone

Call Health Connection, 705-721-7520 or 1-877-721-7520, Monday to Friday, 8:30 a.m. to 4:30 p.m.

By Email

Send an email to Health Connection using our online form.

By Mail / Via Fax

Complete this form and send it to us by mail or via fax.

By Mail

Simcoe Muskoka District Health Unit
Attention: Vice President of Program Foundations and Finance
15 Sperling Drive
Barrie, ON  L4M 6K9 

Via Fax

705-721-1495 - Attention: Vice President of Program Foundations and Finance

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If you have any questions or concerns that require a response, please contact Health Connection directly.

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