Dr. Charles Gardner, Medical Officer of Health
Throughout much of 2024, the Simcoe Muskoka District Health Unit remained focused on the delivery of core public health services that support the health and well-being of those who live in, work in, and visit our communities. With the full resumption of core programming, particular attention was given to immunization, including efforts to help students catch up on vaccines required under the Immunization of School Pupils Act (ISPA).
The health unit also contributed to shaping the future of public health in Ontario by providing input—through senior management and the Board of Health—into the provincial review of the Ontario Public Health Standards (OPHS). These updated standards, expected to commence in 2026, will guide public health programming for years to come. In preparation for their implementation, the Board of Health approved the extension of the agency’s 2023–2024 Strategic Plan through to the end of 2025. This extension ensured organizational flexibility to adapt swiftly and strategically to new provincial directions.
In addition, the health unit undertook planning for an organizational restructuring to ensure adequate capacity in priority areas of growing demand such as infectious disease and immunization, and to improve overall efficiency and program alignment. Implementation of the new organizational structure took effect in January 2025, positioning the agency to respond effectively to current demands and future provincial expectations.
Access to timely and accurate information remains essential to maintaining community health. In 2024, the health unit focused on improving access to information for local health care providers and the public. Work began on a refreshed centralized hub for health care professionals, known as the Health Professional Resources (HPR) site, designed to streamline access to clinical guidelines, public health updates, and program resources. We also prepared to welcome “SAM,” a generative AI web assistant named after Simcoe and Muskoka, which launched in early 2025. Created through cross-departmental collaboration and supported by the University of Waterloo, SAM is designed to enhance the client experience by providing timely, accurate public health information. Built with safety, privacy, and SMDHU’s values at its core, SAM will support both the public and staff by responding to routine inquiries and streamlining service delivery.
Together, these initiatives reflect our ongoing commitment to delivering responsive, evidence-informed public health programs and services that meet the evolving needs of our communities.