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Preparing for your appointment

If you have booked an appointment and received confirmation (email) of your appointment please read the following information to prepare. If you belong to any special patient groups make sure you have discussed your circumstances/ condition with a health care provider.

For those who would benefit from additional support to receive their vaccine (i.e. low stimulation environment, drive thru option, an appointment before or after clinic starts) please call our COVID-19 Immunization Appointment Booking Support line at 705-721-7520 (1-877-721-7520) ext. 5997 and our staff will make arrangements for you.

If you or someone you know needs assisted transportation to and from your vaccination appointment, please visit one of the websites below:

You MUST screen yourself for symptoms of COVID-19 before you go to your appointment.

Read and answer the following COVID-19 screening questions carefully:

Please answer YES or NO to the following 3 questions.

1. You have at least one of the following symptoms that is new, worsening and not related to other known causes or conditions OR had at least one of these symptoms in the past 10 days:

  • fever, chills,
  • cough or croup (“barking” cough), 
  • shortness of breath, 
  • sore throat, difficulty swallowing, 
  • decrease or loss of taste or smell, 
  • unexplained muscle aches, 
  • falling down often (for older people), 
  • extreme tiredness, 
  • pink eye (conjunctivitis), 
  • unexplained/prolonged headache, 
  • digestive issues (nausea/vomiting, diarrhea, stomach pain), 
  • runny or stuffy/congested nose (not related to seasonal allergies or underlying condition).


2. You have been in close contact with someone:

  • who was sick with any new COVID-19 symptoms, OR 
  • who has tested positive for COVID-19 in the past 14 days.


3. You have travelled outside of Canada in the past 14 days.

If you answered YES to any of the questions please reschedule your appointment.

If you answered YES to question #1, it is recommended you get tested and reschedule your appointment when you are well.

Please DO NOT arrive for your appointment early. Arrive just on time. Due to COVID public health measures we have limited waiting room space available. Dress for the weather as you may be required to wait outdoors before entering the clinic.

  • Take any regular medication and eat meals as usual.
  • Bring a list of any medications you are taking.
  • Make sure to wear a loose fitting shirt that allows easy access to your upper arm. 
  • Please avoid applying any scented products (i.e. perfume, scented deodorant, body spray, etc.) the day of your appointment. Our clinics strive to be scent neutral for those individuals who are scent sensitive.
  • Bring your health card and any other form of proof of eligibility if required. 
  • Bring assistive devices as needed (e.g. scooter, wheelchair, cane) 
  • Reading glasses and/or hearing aid, if required 
  • Your mask. 
  • A support person if required: one person can accompany a client to their appointment if they need assistance. Everyone needs to ensure they are following public health measures.
  • ONLY in the case where a substitute decision maker is filling out consent on behalf of someone getting the vaccine please read, fill out and bring this form COVID-19 Vaccine Screening and Consent Form with you to the appointment.

If you are or a loved one require assistance (mobility, developmental disabilities, interpretation of instructions etc.) please see the clinic coordinator or screener - they can help.  

  • You will be screened for COVID-19 symptoms before entering into the clinic.
  • One of Health Canada's approved mRNA vaccine (Pfizer-BioNTech or Moderna) is administered at our community clinics. You will not be able to select which vaccine you are administered.
  • You will be asked to verbally provide your consent to acknowledge ( we will go over these details with you at the appointment, feel free to ask the staff questions at this time):
    − the collection, use and disclosure of personal health information
    − that you understand and consent to data collection, use and disclosure
    You also have the choice to consent to being contacted about research studies related to the COVID-19 vaccine in the future.
  • Wear your mask, clean/sanitize your hands, and practice physical distancing from others (at least 2 metres) while at the clinic. 
  • It is important that you arrive just on time, not any earlier. Due to COVID public health measures we have limited waiting room space available. Dress for the weather as you may be required to wait outdoors before entering the clinic. 
  • You will be required to wait 15 minutes (30 minutes for those with a history of severe allergies) after getting your vaccine to be sure you are feeling well. Let the clinic staff know right away if you feel unwell while waiting. 
  • Review the After Care Sheet that tells you what to expect after vaccination.

Also note: 

  • The appointment in your name cannot be transferred to another individual 
  • No drop-ins are allowed.

If you scheduled an appointment through the provincial online vaccine booking system, and need to reschedule you can with your health card and postal code:

  • online here
  • calling the Provincial Vaccine Booking Line at 1-833-943-3900 (TTY 1-866-797-0007)


To cancel an appointment you can with your booking confirmation code and email/phone number:

  • online here  
  • call the Provincial Vaccine Booking Line at 1-833-943-3900 (TTY 1-866-797-0007)


Visit our after your vaccination page for common reactions and side effects.

Page last modified: June 30, 2021

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